Job title: Beauty Ambassador
Company: Chalhoub Group
Job description: Description
We are Chalhoub Group, a leading family business in the world of beauty, fashion and gifts. We have blended our Middle East expertise and intimate knowledge of luxury to offer service excellence to all our partners and a unique experience to all our customers for over 6o years
As we continue to grow, it’s our vision to become a hybrid retailer, bringing luxury experiences to the fingertips of customers everywhere.
Our passionate teams drive our vision forward, without them, we couldn’t create luxury experiences for our customers. Through opportunities, development and support, we empower each and every employee to achieve their career goals – and beyond. It’s an exciting journey we’re on, and one you could be part of.
What we are looking for: Beauty Ambassador – L’Occitane Abu Dhabi
The job holder of this position is responsible for delivering an outstanding guest experience to all customers and using appropriate sales techniques and product knowledge to reach the sales targets. In addition, the Sales Executive is responsible for stock replenishment, promotion of products and new launches, and cash handling.
The Beauty Ambassador must drive self-education on hybrid understanding through tools made available (i.e. axonify)
What you’ll do: * Organizational:
Follow all relevant Retail policies, processes and standard operating procedures so that work is carried out in a controlled and consistent manner
Escalate complex problems to the relevant person to ensure case/issue is closed efficiently and in timely a manner
Guest Experience Focus:
Build and maintain guest experience standards in order to build strong loyalty
Communicate with customers to assess and satisfy their needs, and meet or exceed their expectations
Apply customer journey learning in interactions with Guests
Achieve the sales target by using advanced sales techniques and product knowledge
Focus on selling and up selling
Suggest new ideas on how to improve sales
Price and tag items received
Maintain high standards of Visual Merchandising housekeeping in term of cleanness, display and stock rotation
Implement all merchandising as per the brand’s visual merchandising guidelines
Participate in cycle physical count
Support all in-store marketing activities
Participate in relevant projects and community activities as and when needed
What you need to succeed in this role:
We see success in the role as having a strong knowledge of the luxury consumer, the competitive landscape of the luxury industry, and an in-depth understanding of the evolving media and digital landscape in order to drive the brand vision regionally and globally, constantly elevating our ability to acquire new customers, retaining existing customers and continuing to drive sales in the luxury/lifestyle category through consumable content. More specifically, we would like to hear from you if you can say yes to the below…
Minimum 2 years experience in a similar field
Expertise in sales techniques and product knowledge
Confident with surprising and delighting our guests in store.
Solid customer focus and attention to detail.
Comfortable with all aspects of merchandising; including cleanness, stock rotation and inventory
Be a brand ambassador; with the solid understanding of implementing brand visual merchandising guidelines
Strong communication and clienteling skills
Ready to join our exciting transformation to become a hybrid retailer, bringing luxury experiences to the fingertips of our customers everywhere? Now’s your chance. By being part of our journey here at Chalhoub Group, you can make a real impact on customers and some of the finest brands in the world. In return, you’ll have everything you need to innovate your career.
What we can offer you
We will help shape your journey with us through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility.
Our Group offers the opportunity to support careers that may span different teams, different job roles, different categories and even different countries. We offer diverse career paths for those who show drive and passion as well as the desire to learn and grow.
We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, life insurance, child education contribution & exclusive employee discounts.
Job date: Sat, 23 Jan 2021 07:27:50 GMT
Apply for the job now!