Job title: Boutique Director
Company: Chalhoub Group
Job description: Description
Boutique Director – CHAUMET LVMH
RETAIL & DISTRIBUTION · Dubai
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The Maison Chaumet is a key player in the luxury goods market and has been the epitome of excellence in Parisian jewellery since its founding in 1780. In this challenging context of dynamic transition, you will have the opportunity to contribute to the Maison Chaumet’s strong growth in one of our Middle East network.
As Boutique Director, you will be responsible for the overall management of the Boutique, ensuring sales performance, profitability, brand recognition, team development, superior customer service and customer database building and development. Position is based in Dubai Mall.
What you’ll be doing
Achieves monthly Boutique turnover and KPI targets
Sets monthly objectives for all Sales Associate and motivates the team on a daily basis
Completes daily and monthly reporting to analyze business trends and needs
Is responsible for the overall training and development of Sales Associates and reviews their performances (coaching, one to one)
Holds briefings to insure consistent communication and information level
Upholds company’s customer service standards
Is responsible for developing the customer database, recruit new clients and build loyalty with repeaters
Proposes local activation opportunities and develops external relationships to ensure maximal exposure, increase traffic and boost sales
Manages Boutique Stock, reviews stock levels and communicates product needs
Is responsible for the Boutique administration (cash flow, shipments, repairs, security)
Insures team understanding and adherence to Maison policies and procedures
Insures that all visual directives are respected and executed (cleanness, merchandising, team grooming)
Represents the Brand inside and outside of the Boutique
What you’ll need to succeed
Minimum 6 -8 years in- store leadership experience within a Luxury Jewelry business or a Luxury Fashion House
Expertise in high end Jewelry sales and product knowledge
Solid customer focus and attention to detail.
Strong communication and clienteling skills
Strong interpersonal and team development skills
Experience in the UAE market and understanding of the GCC consumer
What we can offer you
We will help shape your journey with us through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility.
Our Group offers the opportunity to support careers that may span different teams, different job roles, different categories and even different countries. We offer diverse career paths for those who show drive and passion as well as the desire to learn and grow.
We recognize the value that you bring, and we strive to provide a competitive benefits package which includes health care, life insurance, child education contribution, remote and flexible working as well as exclusive employee discounts.
Job date: Thu, 08 Apr 2021 03:48:38 GMT
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