Job title: Boutique Director

Company: Chalhoub Group

Job description: Description

Boutique Director – CHAUMET LVMH

RETAIL & DISTRIBUTION · Dubai

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The Maison Chaumet is a key player in the luxury goods market and has been the epitome of excellence in Parisian jewellery since its founding in 1780. In this challenging context of dynamic transition, you will have the opportunity to contribute to the Maison Chaumet’s strong growth in one of our Middle East network.

As Boutique Director, you will be responsible for the overall management of the Boutique, ensuring sales performance, profitability, brand recognition, team development, superior customer service and customer database building and development. Position is based in Dubai Mall.

What you’ll be doing

Achieves monthly Boutique turnover and KPI targets

Sets monthly objectives for all Sales Associate and motivates the team on a daily basis

Completes daily and monthly reporting to analyze business trends and needs

Is responsible for the overall training and development of Sales Associates and reviews their performances (coaching, one to one)

Holds briefings to insure consistent communication and information level

Upholds company’s customer service standards

Is responsible for developing the customer database, recruit new clients and build loyalty with repeaters

Proposes local activation opportunities and develops external relationships to ensure maximal exposure, increase traffic and boost sales

Manages Boutique Stock, reviews stock levels and communicates product needs

Is responsible for the Boutique administration (cash flow, shipments, repairs, security)

Insures team understanding and adherence to Maison policies and procedures

Insures that all visual directives are respected and executed (cleanness, merchandising, team grooming)

Represents the Brand inside and outside of the Boutique

What you’ll need to succeed

Minimum 6 -8 years in- store leadership experience within a Luxury Jewelry business or a Luxury Fashion House

Expertise in high end Jewelry sales and product knowledge

Solid customer focus and attention to detail.

Strong communication and clienteling skills

Strong interpersonal and team development skills

Experience in the UAE market and understanding of the GCC consumer

What we can offer you

We will help shape your journey with us through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility.

Our Group offers the opportunity to support careers that may span different teams, different job roles, different categories and even different countries. We offer diverse career paths for those who show drive and passion as well as the desire to learn and grow.

Amazing benefits

We recognize the value that you bring, and we strive to provide a competitive benefits package which includes health care, life insurance, child education contribution, remote and flexible working as well as exclusive employee discounts.

Expected salary:

Location: Dubai

Job date: Thu, 08 Apr 2021 03:48:38 GMT

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