Job title: Customer Service Assistant


Job description:

  • Employment Type: Full Time
  • Monthly Salary: Unspecified
  • Job Role: Customer Service Assistant
  • Minimum Work Experience: 1-2 Years
  • Minimum Education Level: High-School / Secondary
  • Listed By: Employer
  • Company Size: 1001-5000 Employees
  • Career Level: Junior
  • Expires on: 7th April 2021
  • Company Name: Confidential


Reporting to the Shop Supervisor, the Customer Service Assistant will assist with all aspects of running the store with a view service learning how to operate a successful shop. You will deliver the highest levels of customer, be willing to share and implement ideas that will contribute to the team growing sales, minimizing shrinkage and achieving store performance targets.

The job holder is responsible and accountable for (but not limited to) the following:

  • Create a welcoming atmosphere for customers and promote the company’s key services in line with the promotions, store business plan and shop sales targets to ensure a consistent customer experience across all of the company’s shops, dealing with customers in a proactive and professional manner
  • Effectively utilize all resources to develop and maximize sales, which includes tailoring product displays and store layout to reflect customer demand and trading patterns, monitoring local competition, adopt a creative approach to sales and dealing efficiently with customer queries
  • Practice high level of stock control and cash control in line with the company policies and procedures, training team members where appropriate and monitoring closely the goods that are received from third party suppliers
  • Implement health and safety regulations in line with the company’s policies and procedure to ensure that customers and employees are provided with a safe working environment at all times including COVID protocols
  • Demonstrate and maintain a professional attitude to work, acting responsibly as an alcohol retailer and ensuring other team members do likewise
  • Perform other duties as requested by the Line Manager.

Selection Criteria

  • Retail experience
  • Handling customers
  • Interest of product
  • Good communicator
  • Strong work ethic

Expected salary:

Location: Dubai

Job date: Mon, 08 Mar 2021 23:28:08 GMT

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