Job title: Fragrance Advisor/Beauty Consultant

Company: Al Tayer Group

Job description: Description

Fragrance Advisor/Beauty Consultant – UAE

UAE, Dubai, United Arab Emirates

Sales and Customer Services

Beauty

2100028A

Fragrance Advisors / Beauty Consultants – Dubai & Abu Dhabi

Job Purpose

  • To deliver excellent customer service through: Identifying customer needs, offering advice and demonstrating suitable products; building relationships with key customers and ensuring store standards are maintained in order to achieve sales targets and cultivate customer loyalty

Job Requirements

Education/Certification and Continued Education

  • Training in basic Fragrance or skin care skills
  • Above 2 years retail sales or customer service experience preferably in fragrance or skin care

Essential Roles and Responsibilities

  • Welcome customers into the store/brand; identify their needs through asking questions; recommend and demonstrate appropriate products; recommend link products; close the sale; provide professional till point service; follow up with regular customers; maintain personal grooming standards; deal professionally with customer complaints. Advise customers about promotions in store
  • Deliver high brand knowledge at all times. Demonstrating knowledge from trainings given
  • As per the standards set out in the brand guideline, ensure product / hygiene guidelines and all brand values are lived
  • Rotate stocks to ensure that existing stock is displayed in front of new items on the shelves. Maintain the Minimum Display Quantities level and all aspects of brand VM guidelines
  • Maintain housekeeping standards, including window displays, testers, and glorifiers
  • Check stock levels daily and (ensure replenishment needs or customer demands are effectively communicated to Line Manager in order to replenish and maintain optimum stock levels)
  • Ensure all store and office administration, as per manager’s request, is completed accurately and on time, including customer database cards, ( Personal sales summary sheets, promotional activity feedbacks, action plans and other as per business requirements)

Expected salary:

Location: Dubai

Job date: Thu, 08 Apr 2021 22:53:34 GMT

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