Job title: Operations Manager- Business Support

Company: Al-Futtaim

Job description: Description

Operations Manager- Business Support | FAMCO | Dubai

Location: Dubai, AE

Company: Al Futtaim Private Company LLC

Job Requisition ID: 88212

No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get? The chance to push the limits every single day.

As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, Robinsons, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.

Come join us to live well, work better, and be the best.

Operations Manager- Business Support

Job Purpose:

Multi-Divisional Business Function Overseeing: Manage and lead day to day business operations at the business functions administration (Inbound & outbound logistics), Sales back office, business strategies, inventory management, warehousing and marketing

Procurement and Vendors: Drive non-principal activities and vendors in coordination with procurement department. Manage contracting with central team process with financial and budgetary controls. Administrate and control all fixed assets of the company and safe operations of all offices in a cost-effective manner.

Business Equipment Hardware Management: Manage all annual maintenance contracts i.e. air-conditioning, telephone etc. across the divisions. Manage all associates IT hardware tools ensuring, asset re-allocation and storage is optimised to alleviate any unnecessary expense.

Infrastructure and Facilities: Coordinate with the support of the central Network Development team all infrastructure, facilities and maintenance for all Industrial Equipment locations, with related requirements in coordination with the stakeholder’s business/department within organisation.

Supply Chain & Stock Control (Consumables): Implement inventory management controls including stock storage process, distribution of materials and stock ordered strategy for all business non-principal consumable items across each operational site including third party customer locations.

Fleet Management: Manage the Industrial Equipment operational vehicle fleet including vehicles leased and owned. Ensuring efficient management of external suppliers and robust cost control for all transactions relating to all business owned assets.

Key Responsibilities:

Project Management and new Business Strategies –

Contribute in long-term planning, project status reporting, and implementing change control processes

Activate and optimize business strategy across Commercial Vehicles, Famco & Select Auto, and implement best practices

Manage and lead day to day business operations at these business functions administration (Inbound & outbound logistics), business strategy, inventory management, pricing, marketing and local procurement

Design and deliver cost-saving initiatives relative to each reporting function and ensure that the organization successfully converts inputs such as materials, labour, parts and systems, in coordination with the Government relations team and the network development team ensure all locations remain compliant with all government regulations

Evaluate risk and lead quality assurance efforts.

Identify and drive the synergies across businesses and cost saving

Facility Management-

Manage renovation and expansion work as per business requirement in agreed timeframe in conjunction with the business and network development teams

Manage business administrative operations effectively and drive savings

Cost efficient general and preventive maintenance of all locations including management of all maintenance contracts.

Management of adhoc housekeeping requirements including signage, painting, etc across all locations

In coordination with the Government relations team and the network development team ensure all locations remain compliant with all government regulations.

Assets and Fleet Management and cost saving-

Oversee the management of Industrial Equipment vehicle fleet including externally sourced lease vehicles in addition to owned vehicles. Overseeing the adherence to the IE company car policy, whilst minimizing costs and optimising vehicle utilization.

Manage and control all fixed asset owned by Industrial Equipment i.e. photocopies, telephones, etc.

Stock Control, Pricing & Supply Chain improvement-

Identify potential process streamlining for all administrative related local procurements

Overseeing operational systems, processes, and infrastructure while looking for opportunities of improvement and/or revision

Standardize the process wherever possible with fair terms that protect company interests

Ensure fair and transparent process is followed in vendor selection by providing all information to them that is required to submit a comprehensive and accurate quotation.

Continuously look for new capable vendors who can deliver better quality at lower cost

Introduce and maintain stock control management initiatives for all consumables

Vendors process improvement and contract management-

Create standard process for capturing information on supplier performance timeliness and accuracy

Give feedback to supplier to take corrective actions as required.

Report key issues on supplier performance to business.

Manage business administrative operations effectively and drive savings

Manage the vendors sourcing and procurement requirement for the business

Identify any violation of the policy and escalate it to the relevant authorities

Qualifications, Experience & Skills:

Minimum Qualifications and Knowledge: Master degree in Business Administration or equivalent

Minimum Experience: Minimum 10 years managerial experience in facility and procurement management

Job-Specific Skills: advance Knowledge on Project Management and Operations.

Behavioural Competencies:

Highly organized

Decision making

Problem solving

Attention to detail

Work under pressure

Project management




We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

Expected salary:

Location: Dubai

Job date: Tue, 20 Apr 2021 03:27:09 GMT

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