Job title: Product Manager (Checkout & Payments) | Al-Futtaim Retail


Job description: The Product Manager – Checkout & Payments will manage and optimize the checkout/payment experiences across all the eCommerce channels for the Al Futtaim Group. She/he will be a key member of the Product Management team to lead the Checkout and Payment features.

Role Accountabilities:

Provide strategic and functional leadership on eCommerce checkout experiences, payment integrations, order management and web analytics

To serve as an SME on Payment integrations (PayFort, Network International, Paypal etc.) and gateway protocols for the business

Define and execute product measurement plans for all the eCommerce channels and reporting the progress on them

Work closely with the engineering, design, sales, marketing, and other departments to deliver the business’s product into the market.

Manage product delivery cycles to ensure on- time delivery of the planned deliverables

Implement measures and metrics to track the success of product launches

Conduct market research, surveys and customer visits to understand and specify requirements for target segments

Work closely with the UX team to optimize the product features for better conversion rates across channels

Solid agile execution strategy for building digital products using the frameworks like Scrum, kanban or XP.

Creating well thought- through product backlog which comprises of consumable Epics/user stories in an Agile development environment

Analyze partnership opportunities for products and/or integrated solutions

Candidate Qualifications and Knowledge:

Bachelor’s degree, or equivalent certification in Computer Science or any related technical stream

Demonstrable experience and accountability in leading and managing Digital properties, Commerce checkout experiences, payment integrations & digital analytics

Solid knowledge of website and mobile analytics tools (e.g., Coremetrics, Google Analytics, Mixpanel, Omniture)

Holding an Agile product management and project management certifications like CSM, CSPO, PMP or PMI- ACP will be an advantage

Abreast with the latest trends and best practices in Digital product management and Enterprise eCommerce domain

5+ years of extensive digital product management experience that can demonstrate a track- record in delivering committed product features on- time with high quality.

Prior experience overseeing the development and management of any major eCommerce checkout or Payment experiences, preferably for a Brick and Click retailer in the region

Experienced in preparing, monitoring, analyzing and delivering detailed Product plans, Business cases and Customer journey mappings

Highly developed written, verbal and presentation & interpersonal skills with the ability to communicate with stakeholders and colleagues at the highest level.

Experience implementing best practices in Digital product management like KANO analysis, Scrum Product Ownership, LeanStartup and Agile product prioritization techniques

Behavioural Competencies:

Strong attention to detail, proactive and flexible approach with ability to multi- task

Ability to work effectively under pressure and meet established deadlines

Ambitious, resilient and driven, with the desire to succeed

Passionate about their work with a can- do attitude

A team player capable of working cross- functionally in a collaborative manner

Results- orientated, with the ability to drive and deliver the implementation of new ideas

Excellent presentation, time management and delivery skills

Expected salary:

Location: Dubai

Job date: Sat, 10 Oct 2020 03:18:00 GMT

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