Job title: Receiving Supervisor- Tryano Job


Job description: We are Chalhoub Group, a leading family business in the world of beauty, fashion and gifts. We have blended our Middle East expertise and intimate knowledge of luxury to offer service excellence to all our partners and a unique experience to all our customers for over 60 years

As we continue to grow, it’s our vision to become a hybrid retailer, bringing luxury experiences to the fingertips of customers everywhere.

Job Summary:

Our Receiving Supervisor is responsible for overseeing and directing the flow of merchandise from the point of delivery to the sales floor. Our Receiving Supervisor is also responsible for the timely execution of all merchandise storing activities; receiving, unpacking, processing, and organizing.

Job Responsibilities:

Ensure all aspects of received merchandise are complete and accurate, focusing on accurate documentation, physical checks and complete ‘receipt’/ entry into the SIM system

Manage and ensure team is accurately inputting systematic receiving schedules that are agreed between the store and Distribution center

Ensure the accurate processing of return- to- vendors (RTVs), transfers and damages whilst maintaining SOP

Oversee completion of processes pertaining to claims for shortages, damage, loss etc, liaising with Operations Manager and Finance

Liaise with Operations Manager on all issues relating to bar- coding, ticketing, pricing etc Obtain and manage priorities from departments in store

Ensure efficient preparation, planning and operation of cyclic or periodic stock cuts in the store Oversee compliance of receiving practices with SOP, such as duty of care of company merchandise and property

Act as role model and leader to team, ensuring informed decisions are made Ensure all transactions on POS due to stock movement are as per SOP

Ensure that no local purchases reach the selling floor unless their suppliers bar- code is in the Company’s barcode and label

Support the physical stock intake in cooperation with Store Operations and Stock Controllers Train, coach and manage all Receiving Associates in SOP

Your Profile:

  • Inventory Management (TRE)

Knowledge of, and ability to develop and use, strategies, practices and tools for effectively managing local or distributed inventories of finished goods.

★ Level 2 – Working experience:

Aware of current stock levels, understands top sellers and slow movers; resolves discrepancies.

Supports all fulfillment activities related to own area of business

Works with inventory management for a specific product group or location.

  • Retail Operations

Knowledge of, and ability to develop and use, strategies, practices and tools for managing the day- to- day operations of retail stores.

★ Level 2 – Working experience:

Follows procedures to measure daily and weekly volumes; reviews related operational


Assists with transitions from one business cycle to the next.

Supports the ordering, pricing, SKUing and stocking of goods according to operational procedures.

Responds independently to routine customer needs; redirects and follows up as needed. Participates in day- to- day operations of a retail store.

  • Returns Policy Compliance

Knowledge of legal regulations for organizational returns policies; ability to develop, negotiate and monitor product returns policies for customers and vendors.

★ Level 1 – Basic understanding:

Describes general product returns policies that are applicable for the business

Understands the importance and rationale of product returns policy compliance. Identifies differences between returns policies for customers and vendors.


What we can offer you

We will help shape your journey with us through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility.

Our Group offers the opportunity to support careers that may span different teams, different job roles, different categories and even different countries. We offer diverse career paths for those who show drive and passion as well as the desire to learn and grow.

Amazing benefits

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, life insurance, child education contribution & exclusive employee discounts.

Expected salary:

Location: Dubai

Job date: Sat, 09 Jan 2021 07:41:25 GMT

Apply for the job now!

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