Job title: Showroom In-charge

Company: Nathan & Nathan

Job description: About the job Showroom In-charge

Our client is a diverse group of companies that deals with a wide range of leading household appliances who is looking to hire a talented Showroom In-Charge who will be responsible in enhancing customer satisfaction, meets sales and profitablity goals and manages staff effectively. He/she ensures a high level of customer satisfaction through excellent service.

This is an urgent position to be filled in, candidates with minimum notice would be preferred.

Responsibilities:

  • Enhances customer satisfaction, meets sales and profitability goals and manages staff effectively.
  • Ensures a high level of customer satisfaction through excellent service and is responsible for overall showroom management
  • Meet the assigned sales and gross margin targets of the showroom.
  • Responsible for the development and growth of showroom sales.
  • Accountable for the development of all staff within the showroom.
  • Ensure high levels of customer satisfaction through excellent service.
  • Propose innovative ideas to increase store sales.
  • Monitor stock levels and purchases and ensure they stay within budget.
  • Plan and oversee in-store promotional events or displays.
  • Keep abreast of market trends to determine the need for improvements in the store.
  • Analyze sales and revenue reports and make forecasts.
  • Recommend new product lines and business areas to grow the business.
  • Maintain product display, POS, and cleanliness in the showroom.
  • Ensure that the showroom is up to the mark in terms of product mix, visual merchandising, design and outlook.
  • Take customer information and feedback and maintain a database.
  • Manage the lease and maintenance contracts of the showroom and take necessary measures for the renewal process.
  • Use the company CRM and follow Group Sales Process.
  • Update job knowledge by participating in training opportunities provided by the company, reading new product features, new technology, and the latest product line

Qualifications:

  • Bachelor’s Degree in Management, Marketing, or any relevant education
  • Minimum 5 years of retail sales experience in household appliances and with at least 1 year of experience in the UAE
  • Knowledge of gross margin and forecasting
  • Knowledge of souq and exports is an advantage
  • Ability to meet sales targets
  • Ability to learn about product and services
  • Ability to listen and understand customer’s needs
  • Ability to build and manage relationship with customers
  • Excellent communication and interpersonal skills. Arabic is an advantage
  • Excellent planning and sales skills with ability to upsell and cross sell
  • Excellent customer service relations
  • Proficient in MS Office applications and CRM

Expected salary:

Location: Dubai

Job date: Wed, 17 Feb 2021 08:56:30 GMT

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