Job title: Warranty Administrator (Commercial Vehicles) | Al Futtaim Automotive | Dubai

Company: Al-Futtaim

Job description: Job Requisition ID: 86423

No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get? The chance to push the limits every single day.

As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, Robinsons, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.

Come join us to live well, work better, and be the best.

Job Purpose:The job holder is responsible for adjudicating branch warranty claims effectively and timely as per Toyota Motor Corporation warranty policies and procedures and monitors branch adherence to Warranty policies and procedures from TICO.

Key Responsibilities

  • Clerical functions and maintain Personnel and Administrative records and procedures.
  • Check quality of job cards received in terms of warranty availability of vehicle components and operation numbers.
  • Ensuring all parts and consumables are recorded on the warranty claims.
  • Maintains relationship with the Principal technical support for any support on clarification of service procedure, change / update in service aspects and warranty
  • Conduct demonstrations during new vehicle delivery and accompany technicians to customer site for warranty orientation

Job Context:

During busy/peak periods there could be an overwhelming number of warranty related jobs in the service center

Minimum Qualifications and Knowledge:Diploma or equivalent in Mechanical / Automotive or related fieldCertified Automotive Technician

Minimum Experience:Minimum 3 years hands on experience in workshop repair and operations in a reputed automotive dealership, out of which 1 year is in a training / quality inspection role.

Job-Specific Skills:Good communicator in English; Arabic an advantage

Sound technical knowledge in vehicle diagnosis and repairKnowledge of technical softwareAbility to think analyticallyPlanning and organizing

Ref: AN/AW

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

Expected salary:

Location: Dubai

Job date: Tue, 20 Apr 2021 02:59:49 GMT

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